VoIP Cloud (Virtual, Hosted) PBX for Business
PBX stands for Private Branch Exchange , which is a private telephone network used within a company or organization. The users of the PBX can communicate internally (within their company) and externally (with the outside world) using Voice over IP technology (VoIP). A PBX also allows you to have much more flexibility in self-configuration than physical phone lines (PTSN) and allows free calls between users. Additionally, it provides features like call transfers, voicemail, call recording, interactive voice menus (IVRs), time-based routing, queues, and lots and lots more.
Time and Technology, however, have changed the consumer telephony landscape, with the flag-bearer being the Open-Standards-based IP PBX. The point of the “IP” in this new era is that the phone calls are delivered using the Internet Protocol as the underlying transport technology. Our PBX is compatible with any type of SIP Hardware phones or SIP Software clients.
We provide Cloud PBX phone systems (also called as Hosted or Virtual, or PBXaaS) with a free 3-month trial . Our Cloud Based PBX is a Business Grade redundant solutions located in the highly reliable data centre and you don’t need to administrate your own servers on-premises, which saves your time and money.
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Local/National Calls Mobile Calls 13/1300 Calls 1800 Calls Australian Number (DID) Additional Number (DID) 1300 DID Number Mobile (614) Number Recordings (you store) Recordings (we store 1GB)
Local/National Calls 10c Untimed Mobile Calls 12c Per Minute 13/1300 Calls 30c Untimed 1800 Calls FREE Australian Number (DID) 1 Included, Per User Additional Number (DID) $ 2.5 Per Month 1300 DID Number $9 Per Month Mobile (614) Number $7.5 Per Month Recordings (you store) Included Recordings (we store 1GB) $ 10 Per Month
Local/National Calls 9c Untimed Mobile Calls 10c Per Minute 13/1300 Calls 28c Untimed 1800 Calls FREE Australian Number (DID) 10 Included, Per PBX Additional Number (DID) $ 2.0 Per Month 1300 DID Number 1 Included Mobile (614) Number $7.5 Per Month Recordings (you store) Included Recordings (we store 1GB) $ 5 Per Month
Local/National Calls Included Mobile Calls Included 13/1300 Calls Included 1800 Calls FREE Australian Number (DID) 1 Included, Per User Additional Number (DID) $ 2.0 Per Month 1300 DID Number $9 Per Month Mobile (614) Number $7.5 Per Month Recordings (you store) Included Recordings (we store 1GB) $ 5 Per Month
Auto Attendant
Menus (IVRs)
Help direct your incoming calls to the right location using voice response m enus
Upload your own HD recordings MP3/WAV
Record/update greeting directly using phone
Instant Text To Speech professional conversion
Use your SIP phone's CONF button to add 2nd caller to your existing call
Connect local and remote parties
JOIN callers and leave their conversation intact when no longer wanting to participate
Host your own conference bridge
Include as many callers are you have extensions in your account
Host large conferences with burstable lines
Add multiple users to a single call route
Add multiple devices to a single call route
Mix and match users and devices
Use simultaneous or sequential ring styles
Place any call on hold using your SIP phone's HOLD button
Place multiple calls on hold on different lines keys on your multi-line SIP phone
Use user's specific Music
Use the TRANSFER button on your SIP phone to transfer a call to another extension or even to an external number
Add programmed fast transfer keys per extension
Quickly transfer calls using the fast "blind" method without waiting to talk to the callee who is receiving the call
Use programmed keys for faster and frequent transfers
Call between local extensions for free
Extensions can be in the same office
Extensions can also be in different offices
Use your SIP phone's DND button to block calls and send them directly to voicemail or other destinations you define
Use our server-side DND feature code
Control your own local, public and emergency caller ID names and numbers
Adjustable by SIP device, user and by account
By default, callers listen to HD classical music while on hold
Included music is royalty-free
Upload custom HD recordings to play to your callers while they're on hold
Upload high-quality MP3 files
Record special messages for your callers
Using the included feature code, transfer your caller in any parking lot number
Once in a parking lot, pick up the caller from any other SIP phone in your account
Use your SIP phone's programmable buttons to "watch" is you co-workers' SIP phones are busy, idle or ringing
Use BLF keys as transfer and speed dial keys
Presence for
Call Parking
Individual call parking lots can also be monitored for presence , just like another staff member's SIP device.
Add parking lots to your SIP phone BLF keys
Enabled call forwarding to your mobile phone to work in tandem with your SIP phone
Accept calls on whichever device you have next to you
Voicemail boxes can be added for each extension
Voicemail boxes can be shared between multiple staff and SIP phones
Login to the web user portal and review each of your voicemail messages
Search the list of messages
See the date and time of each message
By default, voicemails messages are sent to your users' email addresses
The recording is provided as an MP3 file
Date, time and caller ID are included
Faxing over VoIP using the T.38 standard is fully supported in Cloud PBX
Receive faxes
Send faxes
By default, faxes are sent to your users' email addresses
Faxes are provided as PDF files
Date, time and caller ID are included
Route your calls to match specific time-of-day, day-of-week or date
Mix and match time patterns for flexible call routing for closed and opened hours
Allow your SIP phones to "float" between staff members
Staff can sit at any desk and log in to the local available phone and their extension follows
Add staff members to the directory and allow callers to search by dialling by first name and last name
Selectively omit specific staff members
Using Ring Groups, you can adjust any callers to sequentially ring multiple users or SIP phone
Using Ring Groups, you can adjust any callers to simultaneously ring multiple users or SIP phones
Call parking allows you to place calls On Hold in a Parking Lot
Parking Lot calls can be retrieved from any other device in your account
Shared Line Appearance allows multiple SIP phones to see incoming calls and selectively retrieve calls as they ring
Programmable keys allow for call pickup
Multi Offices &
Home Offices
Register SIP phones from any of your offices all while using the same account
Take your SIP phones with you while you travel
Set a local default language for audio prompts for callers and your staff
Change the system feedback language on a per number and per extension basis
All calls are logged under each staff members individual web portal page
Administrators can review the master logs
Logs are searchable
Call Recording
& Archiving
Calls can be selectively recorded on a per number and per extension basis
Recordings may be stored with Amazon S3 storage services or locally
Allow staff to assist answering of calls ringing on other SIP phones
Help distribute callers to backup staff during peak busy times
Staff may connect multiple devices under a single user account
Add a SIP phone at the main office and another at the phone office
Work with our developers to create custom call routing and feedback to match your specific business processes
Use the popular JSON data format
Work with our developers to integrate with your customer's CRM or reporting tools