Remote Hands Support is a professional service provided by our Customer Support Team when a customer's VoIP equipment (PBX) installation, configuration, provisioning, or troubleshooting is required. While standard support requires only general advice regarding your settings - Remote Hands allows you to get professional service when we log in remotely (via TeamViewer or similar Remote Admin Program) to your PBX or equipment and perform remote configuration/troubleshooting. All job is done by qualified VoIP engineers with extended experience and certifications for a number of platforms.
Supported Platforms:
Asterisk family (FreePBX, Elastix)
3CX PBX (Any instances: Local Windows/Debian, Google Cloud, AWS)
Kazoo 2600hz
Different models of VoIP phones, ATA
Performed Tasks:
System remote installation, initial configuration, initial tuning