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VoIP Cloud (Virtual, Hosted) PBX for Business   

       Voice over IP was first introduced to the mass market in 2004 and quickly became the telecommunications technology of choice for many businesses around the world owing to its ability to save companies’ money over traditional phone systems. Business VoIP services differ from those designed specifically for residential applications. Business VoIP services are usually customized to best suit the needs of individual companies and save them the maximum amount of money and hassle over traditional phone lines.

     VoIP for business allows you to get similar phone services and calling plans as you would obtain from a traditional phone company, but the service is run over the internet. It makes use of your existing broadband connection to send "packets" of data to the call destination, where it is then converted back to an audio signal. What does that mean for you? Increased transfer speeds that eliminate the problems of bad phone connections. The difference is especially pronounced when making international calls. Since, traditional headsets are now compatible with VoIP, the sound quality is great and ease of use is high.

    The infrastructure for running phone lines over the net is cheaper than the old way of doing things. The equipment used to run VoIP for your business is smaller and less costly, saving money on installations of new lines and keeping your office more energy efficient. Setting up VoIP in a new office saves business money because there is no need to run separate cabling for the phone system. The reliance on current hardware saves both space and money – two things that all small businesses covet.

   Australian Phone Company offers comprehensive Cloud based PBX solution (Virtual or Hosted PBXaaS) for business with a free 3 month trial.

 

  • PBX Plan

  • Local/National Calls
  • Mobile Calls
  • 13/1300 Calls
  • 1800 Calls
  • Australian Number (DID)
  • Additional Australian Number (DID)
  • 1300 DID Number
  • 36 PBX Features
  • Call Recording (you store)
  • Call Recording (we store 1GB)
  • Pay as you grow

  • $ 3.95

    Per Month, Per SIP Extension, (3 Month FREE Trial)

  • Local/National Calls10c Untimed
  • Mobile Calls12c Per Minute
  • 13/1300 Calls30c Untimed
  • 1800 CallsFREE
  • Australian Number (DID)1 Included, Per Extension
  • Additional Australian Number (DID)$ 2.5 Per Month
  • 1300 DID Number$9 Per Month
  • 36 PBX FeaturesIncluded
  • Call Recording (you store)Included
  • Call Recording (we store 1GB)$ 10 Per Month, Per Account
  • Extensions Master

  • $ 18.95

    Per Month, For up to 25 SIP Extensions, (3 Month FREE Trial)

  • Local/National Calls9c Untimed
  • Mobile Calls10c Per Minute
  • 13/1300 Calls28c Untimed
  • 1800 CallsFREE
  • Australian Number (DID)10 Included, Per Account
  • Additional Australian Number (DID)$ 2.0 Per Month
  • 1300 DID Number1 Included, Per Account
  • 36 PBX FeaturesIncluded
  • Call Recording (you store)Included
  • Call Recording (we store 1GB)$ 5 Per Month, Per Account

 

Auto Attendant
Menus (IVRs)
  • Help direct your incoming calls to the right location using voice response menus
  • Upload your own HD recordings MP3/WAV
  • Record/update greeting directly using phone
  • Instant Text To Speech professional conversion
3-Way
Calling
  • Use your SIP phone's CONF button to add 2nd caller to your existing call
  • Connect local and remote parties
  • JOIN callers and leave their conversation intact when no longer wanting to participate
Conference
Rooms
  • Host your own conference bridge
  • Include as many callers are you have extensions in your account
  • Host large conferences with burstable lines
Ring
Groups
  • Add multiple users to a single call route
  • Add multiple devices to a single call route
  • Mix and match users and devices
  • Use simultaneous or sequential ring styles
Call
Hold
  • Place any call on hold using your SIP phone's HOLD button
  • Place multiple calls on hold on different lines keys on your multi-line SIP phone
  • Use user's specific Music 
Call Transfer
Attended
  • Use the TRANSFER button on your SIP phone to transfer a call to another extension or even to an external number
  • Add programmed fast transfer keys per extension
Call Transfer
Blind
  • Quickly transfer calls using the fast "blind" method without waiting to talk to the callee who is receiving the call
  • Use programmed keys for faster and frequent transfers
Local
Extensions
  • Call between local extensions for free
  • Extensions can be in the same office
  • Extensions can also be in different offices
Do-not-Disturb
 
  • Use your SIP phone's DND button to block calls and send them directly to voicemail or other destinations you define
  • Use our server-side DND feature code
Caller-ID
Name&Number
  • Control your own local, public and emergency caller ID names and numbers
  • Adjustable by SIP device, user and by account
Music On Hold
Basic
  • By default, callers listen to HD classical music while on hold
  • Included music is royalty free
Music On Hold
Custom
  • Upload custom HD recordings to play to your callers while they're on hold
  • Upload high quality MP3 files
  • Record special messages for your callers
Call Parking
 
  • Using the included feature code, transfer your caller in any parking lot number
  • Once in a parking lot, pickup the caller from any other SIP phone in your account
Presence &
Busy Lamp
  • Use your SIP phone's programmable buttons to "watch" is you co-workers' SIP phones are busy, idle or ringing
  • Use BLF keys as transfer and speed dial keys
Presence for 
Call Parking
  • Individual call parking lots can also me monitored for presence, just like another staff member's SIP device.
  • Add parking lots to your SIP phone BLF keys
Find-Me
Follow-Me
  • Enabled call forwarding to your mobile phone to work in tandem with your SIP phone
  • Accept calls on whichever device you have next to you
Voicemail
 
  • Voicemail boxes can be added for each extension
  • Voicemail boxes can be shared between multiple staff and SIP phones
Visual
Voicemail
  • Login to the web user portal and review each of you voicemail messages
  • Search the list of messages
  • See date and time of each message
Voicemail
to Email
  • By default, voicemails messages are send to your users' email addresses
  • The recording is provided as an MP3 file
  • Date, time and caller ID are included
Faxing
Send & Receive
  • Faxing over VoIP using the T.38 standard is fully supported in Cloud PBX
  • Receive faxes
  • Send faxes
Fax to Email
 
  • By default, faxes are send to your users' email addresses
  • Faxes are provided as PDF files
  • Date, time and caller ID are included
Time of Day
Routing
  • Route your calls to match specific time-of-day, day-of-week or date
  • Mix and match time patterns for flexible call routing for closed and opened hours
Hot Desking
 
  • Allow your SIP phones to "float" between staff members
  • Staff can sit at any desk and login to the local available phone and their extension follows
Directory
Dial-by-Name
  • Add staff members to the directory and allow callers to search by dialling by first name and last name
  • Selectively omit specific staff members
Sequential
Ringing
  • Using Ring Groups, you can adjust any callers to sequentially ring multiple users or SIP phone
Simultaneous
Ringing
  • Using Ring Groups, you can adjust any callers to simultaneously ring multiple users or SIP phones
Call Parking
Call Hold
  • Call parking allows you to place calls On Hold in a Parking Lot
  • Parking Lot calls can be retrieved from any other device in your account
Shared Line
Appearance
  • Shared Line Appearance allows multiple SIP phones to see incoming calls and selectively retrieve calls as they ring
  • Programmable keys allow for call pickup
Multi Offices &
Home Offices
  • Register SIP phones from any of your offices all while using the same account
  • Take your SIP phones with you while you travel
Local
Languages
  • Set a local default language for audio prompts for callers and your staff
  • Change the system feedback language on a per number and per extension basis
Call History
Searching
  • All calls are logged under each staff members individual web portal page
  • Administrators can review the master logs
  • Logs are searchable
Call Recording
& Archiving
  • Calls can be selectively recorded on a per number and per extension basis
  • Recordings are emailed to an admin verified email address with an MP3 attachment
Remote Call
Pickup
  • Allow staff to assist answering of calls ringing on other SIP phones
  • Help distribute callers to backup staff during peak busy times
Multiple
Devices
  • Staff may connect multiple devices under a single user account
  • Add a SIP phone at the main office and another at the phone office
Dynamic JSON
Apps
  • Work with our developers to create custom call routing and feedback to match your specific business processes
  • Use the popular JSON data format
External 
WebHooks API
  • Work with our developers to integrate with your customer's CRM or reporting

Simultaneous

   

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