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How to Create devices in Cloud PBX

1.If you are not logged into PBX please login

Please note, for selected models of Yealink, Grandstream, and Polycom - Auto Provisioning may be used. Please see here: How to use Auto Provisioning

2.Press button Devices

devices select2 pbx

3.Press button Add Device

device add pbx

4.In pop-up window choose and press button Soft Phone

add softphone

5.You can fill data manually or simple left automatically generated credentials

device edit1


6.Press green button Create Device.

7.Repeat steps 2. 3. 4. 5. 6. till you create all devices you need.

list devices

 8.If you forget password of device, you can see it anytime. For this press edit on device and click once to the password field. Password will be displayed till you press Cancel or Save Changes

device pass1

device edit1

 9.Use credentials to register softphone on PBX 

  • Use SIP Username for all fields: User ID, Display Name, Autorisation Name
  • Copy - past SIP Password to Password field
  • In SIP domain , or registrar you must to use only realm (no IP is allowed), otherwise, device will not be registered !
xlite pbx1


10. Registered devices displayed in green colour , not registered in red.

device registered

11. Make a test call to 09002 free number to check sound