Acrobits Groundwire Softphone SIP Settings for VoIP Configuration

The Acrobits Groundwire Softphone is remains the best  SIP VoIP softphone app for the iPhone, iPod Touch and iPad and Android phones. With great features such as Push Notifications, Bluetooth Support and in-app access to your phone contacts, the Softphone is the solution for SIP users on iPhone and Android phones.

• Please download an app to your mobile from here:

Download from Google Play	Download on App Store

Here you can find Acrobits SIP settings and voip setup configuration guide with Australian Phone Company.

1. On the Main screen:

   • Android devices - Select  > Settings > Accounts.

   • iOS devices - Open the Keypad tab, select  > SIP Accounts or Accounts.

2. On the Accounts screen, select the + icon.

3. Select the New SIP Account option, and then enter a title, your username, password, and SIP domain in the text fields.

If you are a residential user, you will find your SIP Password in the portal. Enter next data:

• Check your Device credentials inside MY ACCOUNT > Personal details > Devices:

• • Title: AusPhone
  • Username: Device username (10023 in example) from MY ACCOUNT > Personal details > Devices
  • Domain: sip.australianphone.com.au
  • Password: your password from MY ACCOUNT > Personal details > Devices

If you are a Business Cloud PBX user, you will find your SIP Password in the Cloud PBX Devices. Enter next data: 

• Navigate to Devices, click on "Tool" on the right to see Device Credentials

• You need to get from here: SIP Username, SIP Password, and Realm, and enter to Account settings:

1. Tips: The Title set here is displayed as the SIP service icon on the Main screen. This setting helps users with multiple SIP accounts to identify the account being used. Single SIP account users can enter any text here.
2. Select  or Save.
   The new account is displayed on the Accounts screen.

3. Select Back several times to return to the Main screen.

   The SIP service icon on the top left corner should appear in solid green which indicates the account is registered.

Click "Dial" and make a test call to 09002 free number to check your sound.

To ENABLE SMS capability on Acrobits

Toggle the SIMPLE switch to enable SMS, if disabled.

1. • Android devices - Select  > Settings > Accounts > Australian Phone SIP account > Advanced Settings > SIMPLE ENABLE. Make Sure that "Composing notification"  is OFF, and "Delivery notifications" is OFF, otherwise the app will try to send a message as CPIM instead of SIMPLE, which is not supported.

   • iOS devices - Open the Keypad tab, select  > SIP Accounts or Accounts > Australian Phone SIP account > Advanced Settings > SIMPLE ENABLE. Make Sure that "Composing notification"  is OFF, and "Delivery notifications" is OFF, otherwise the app will try to send a message as CPIM instead of SIMPLE, which is not supported.

   • Select  or Done.

Acrobits now is ready to send and receive text (SMS) via your SIP Account.